Terms and Conditions

  1. Definitions.  In these terms and conditions, the following definitions will apply: The Company means Katsina Miniatures whose main office is at 4 Laurence Brook, Chapelizod, Dublin, D20 DR61, Republic of Ireland.  The Customer means the person or company whose details are entered on any order or enquiry form on the website. The Website means the website at www.katsinaminiatures.com.  Browser means any person accessing and using this website by means of software products enabling Internet connection.
  2. Copyright and Intellectual Property.  The Website is owned and operated by Katsina Miniatures and all contents and designs are copyright of the The Company.  All logos and marks appearing on this site (unless otherwise indicated) are intellectual property of The Company.  Browsers using the site are permitted limited rights to view and print the contents for personal use only and are prohibited from copying or reproducing or reusing any of the contents or designs in any medium for any other purpose, in particular but not exclusively for any commercial gain.
  3. Products and Services.  Products and services offered by The Company, including for sale through The Website, include models and associated accessories, in kit form for self-assembly.  The company undertakes that all products are of suitable quality for purpose.  The Customer should ensure that product and option details are carefully checked before ordering as mistakes may not be rectifiable.
  4. Conditions of Contract.  No contract will exist between The Customer and The Company for the sale of product(s) or service(s) unless and until The Company accepts and confirms your order in writing or by email.  The contract when formed will be deemed to have been concluded in The Republic of Ireland and will be interpreted, construed and enforced in all respects in accordance with the laws of the Republic of Ireland, and will be subject to the jurisdiction of the Irish Courts.  In the event that any clause within these terms is deemed at law to be unreasonable or unenforceable such clause will be deleted and such deletion will have no bearing on the validity or interpretation of the remaining clauses.
  5. Delivery.  Dispatch of products ordered from stock will normally be made within 3 working days from date of order.  Please allow up to 28 days for delivery.  Carriage costs will be charged at cost as indicated on the order and confirmed to the Customer with the order acknowledgement.  The Company will use its best endeavours to ensure timely delivery of all orders, but time of delivery will not be capable of being made of the essence of the contract as actual delivery to the Customer will be by independent carrier and outside the direct control of the Company.  Dispatch of orders will be by An Post (https://www.anpost.com/Post-Parcels/Sending/Postal-Rates).  The shipping details are processed online during checkout.  The Company accepts no responsibility for any local taxes, import duties or other levies placed against an order of products by the customer upon receipt.  This is The Customer responsibility in all cases.  Customers outside of the European Union (EU) have responsibility for all local taxes and VAT due upon receipt of an order from The Company.  All packages are sent DDU (Delivery Duty Unpaid).
  6. Price and Payment.  In all cases the price paid by The Customer upon placement of an order is the final price of the goods. No alteration in price is made due to customers world region by the Company meaning VAT is paid in the Republic of Ireland and the price seen by any customer elsewhere in the world remains the same.  The price of the contract will require to be paid in full prior to dispatch of the products or fulfilment of the services unless otherwise agreed.  The Company will be relieved of any obligation under the contract if payment is not made in accordance with the contract terms.
  7. Payment and Personal Data Security.  The Company offers secure payment facilities online, via the website and can accept payment by major credit cards or debit cards through Paypal.  Personal details are encrypted during transmission and stored and used strictly in accordance with GDPR and will not be passed to any third party.
  8. Warranty.  The Company warrants that all products and services supplied will be of suitable quality and fit for their designed purpose and guarantees that they will be free from manufacturing defect or fault.  No guarantee is offered where products are used for purposes other than that for which they were designed.  This warranty is in addition to, and does not affect, your statutory rights.
  9. Customers.  The Customer has a 14 day right of cancellation and full refund of payment for the value of the products excluding the value of postage and packaging expenses for the order, provided any products supplied within that time are returned in original condition at the customer's expense.  The contract will be non-cancellable by The Customer, once confirmed by The Company. Ordering mistakes by The Customer with regard to products and quantity will not constitute grounds for cancellation.  Notwithstanding, acceptance of cancellation by the Company in exceptional circumstances and any refund or part refund will be solely at the discretion of the Company.
  10. Returns.  In the unlikely event of products being faulty or of substandard quality, please report such problem immediately to The Company using the contact details on the website.  Arrangements for the return of such product will be made on your behalf and the cost of return and replacement will be met fully by the Company.  Goods should be returned together with original packaging wherever possible. In the event of cancellation of the contract, the Customer will be responsible for the safe return, and all costs of return, of the products in an undamaged, unworn state, together with all original packaging.
  11. Liability.  To the maximum extent permissible in law, the Company excludes all liability for any loss or consequential loss however incurred by the Customer, arising from any action or omission or failure by the Company in connection with the contract. In any event the maximum liability of the Company will be not more than the purchase price of the products or services under the contract, should the contract be cancelled for any reason.
  12. Title and Risk.  Title in the goods will pass to the Customer on payment of the full purchase price.  Risk however, will be carried by The Company until such time as the products are delivered to the The Customer.
  13. Force Majeure.  In the event of circumstances outside of the Company own control affecting the performance of the contract, the Company will be entitled to notify the Customer and revise or cancel the contract to reflect the changed circumstances and the Customer will accept such changes.
  14. Notices.  All communications in connection with the contract will be deemed to have been served if sent by ordinary mail to the Customer's postal address or by email to the Customers email address, as notified to the Company by the Customer. Communications to the Company should be addressed to the main office address listed on The Website, or by email to katsinaminiatures@gmail.com.